26 January 2015

ETIQUETTE WEEKEND #12

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. Readers debate airline courtesy and decline of etiquette
http://jacksonville.com/opinion/editorials/2014-09-12/story/readers-debate-airline-courtesy-and-decline-etiquette

2. [slides] A Short Take on Business Etiquette
http://www.slidesearchengine.com/slide/a-short-take-on-business-etiquette

3. Chat Client Etiquette for Small Business Support Staff
http://horizonbusinessfunding.com/blog/chat-client-etiquette-for-small-business-support-staff/

4. Digital Age Phone Etiquette, More than in One Ear, Out the Other
https://telzio.com/blog/digital-age-phone-etiquette-one-ear/

5. 9 Tips on B2B Sales Etiquette
http://www.websiteplanet.com/blog/9-tips-b2b-sales-etiquette/

6. A bit of business etiquette
http://aiologistics.net/a-bit-of-business-etiquette/

7. 19 Essential Rules for Office Bathroom Etiquette
http://www.huffingtonpost.com/gselevator/workplace-bathroom-etiquette_b_5812646.html

8. Virtual Meeting Etiquette – 5 Do's and Don’ts
http://www.businesswest.co.uk/blog/2014/09/16/virtual-meeting-etiquette-5-dos-and-don-ts

9. Communication within an organization – Business Communication Etiquette for newbie managers
http://insideiim.com/communication-within-an-organization-business-communication-etiquette-for-newbie-managers/

10. The Complete Beginner’s Intro to Social Media Etiquette
http://www.bizepic.com/2014/09/16/complete-beginners-intro-social-media-etiquette/


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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Fishing Off The Company Pier

Fishing rods, Eastbourne Pier by Gerald Massey
Fishing rods, Eastbourne Pier by Gerald Massey

This past weekend I was working on what is I hope one of the last revisions to "GREAT TO FOLLOW" (book 2 in the Walking Leader Trilogy) and I ran across something I wrote and feel strongly about. 

Therefore, I want to share with you what in Chapter 15 (Know Your Co-Workers) I write.

"Pick your "at work" relationships wisely. You will encounter problems and successes along the way. When you encounter the bad times you will have to roll with the punches but also learn from them. Otherwise, you will repeat the bad over and over.

There is an old saying, “never fish off the company pier”. Guess what? This is very sound advice. Some people have taken that advice while others completely disregard that advice at the cost of the relationship and employment. Don't say I did not warn you."


Sure sometimes people can get lucky but in reality all the odds are against anyone in an relationship that goes beyond the 9 to 5. Whether it is romantic or otherwise there will be trouble. ALL relationships have problems it is how the individuals react and how it affects their situation at work that will determine how long they remain in the workplace.

While everyone wants the fairy tale ending that just doesn't happen when it comes to workplace based relationships. Someone gets a promotion over the other, other co-workers pay extra attention to the other member of the relationship, or some other reason that creates dissent, mistrust, or resentment. 

Any organization worth its mission and vision in serving their customers or clients will have a policy in place regarding extra-workplace relationships that addresses, without pulling punches, exactly what will happen to the employees. Why? Because in this economy and age of transparency all organization have "got no time for that"!

What are your thoughts on "Fishing Off The Company Pier"?


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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19 January 2015

ETIQUETTE WEEKEND #11

ETIQUETTE WEEKEND #11

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. 3 Tips to Good Business Etiquette
http://usjobadvantage.com/3-tips-to-good-business-etiquette/

2. 2 Fast 2 Furious: Four Tips On Messaging Etiquette At Work
http://www.business2community.com/communications/2-fast-2-furious-four-tips-messaging-etiquette-work-0996618

3. Etiquette Training New Children’s Course Reveals How Teaching Kids Good Manners Helps Classes & School
http://www.digitaljournal.com/pr/2179806

4. [slideshare] Disability Etiquette
http://www.slideshare.net/mgsimmons/disability-etiquette-38888111

5. How’s your office etiquette?
http://www.360communication.ca/hows-your-office-etiquette/

6. 6 Business Etiquette Tips That Will Help You Nail a Job Interview
http://kristenhadeed.com/6-business-etiquette-tips-that-will-help-you-nail-a-job-interview/

7. Business etiquette consultant teaches personal connection
http://charlotte.floridaweekly.com/news/2014-09-11/Top_News/Business_etiquette_consultant_teaches_personal_con.html

8. How to Use a Cell Phone at Work
http://drmsriram.blogspot.com/2014/09/personal-etiquette-special-how-to-use.html

9. Don’t Steal Sandwiches, and Other Office-Kitchen Etiquette Tips
http://blog.foodnetwork.com/fn-dish/2014/09/dont-steal-sandwiches-and-other-office-kitchen-etiquette-tips/?oc=linkback

10. Mobile Phone Etiquette
http://www.huffingtonpost.com/linda-lauren/mobile-phone-etiquette_b_5798402.html



Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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ABOUT INSIDERS!



People like a brand more when that brand makes them feel like insiders. People like other people more when those people make them feel like insiders.

What are you doing to make your customers/clients feel like insiders?

Email newsletters, Giveaways, Loyalty Programs, Frequent Flyer benefits, buy 10 get 1 free, and so on are a few ways to quickly create insiders. However, the number one way to make people feel like insiders is to LISTEN to them. Actively LISTEN! 

You create insiders because you give them something after they have given you a lot. You listened to them. They made a connection with you and you connected with them. You communicated, together.

The more you communicate, the more they want to come back. This applies to your customers, clients, vendors, contractors, the guy that is selling you a newspaper. It most certainly applies to your employees just like it applies to your friends and family.

As a leader, you have to communicate with those that follow you. The more you communicate the more they become insiders. Those followers become your loyal customers because they believe in you and what you stand for.

Make everyone an Insider. Bring them inside by communicating with them. Start a dialogue and maintain that dialogue, at all costs.

Once they are in, it is your job to keep them in for all the days that you want. However, the moment you slack off is the moment you do not want to keep the insiders in.

Unless you want to start from scratch, never, ever slack off. They want to be on the inside but once you shut that door in their face you might as well hang it up.

Getting them to come back and want to be on the inside, again, will take a lot more hard work. Why work harder than you have to? Don't slack off and keep them on the inside, always.

What do you think?

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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13 January 2015

ETIQUETTE WEEKEND #10

ETIQUETTE WEEKEND #10

After taking a well needed Holiday Break it's good to be back. If you have been following me on Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) then you know I have been posting links to websites and online articles that are all about Etiquette: Business, Interpersonal, Professional and Personal.
 

Here is this first ETIQUETTE WEEKEND of 2015 collection (01/10-01/11/15).

1. SIGN POST: New etiquette in order for selfies and groufies


2. Commission Sales Etiquette
http://etiquette.about.com/od/Professional-Etiquette/fl/Commission-Sales-Etiquette.htm

3. NEWS: AIRPLANE ETIQUETTE: ARE YOU A 'RECLINER' OR 'LEGROOMER'?


4. Ask the Etiquette Expert: How Should I Prepare for My First International Business Trip?
http://www.huffingtonpost.com/diane-gottsman/ask-the-etiquette-expert-_3_b_5762228.html?utm_hp_ref=business&ir=Business

5. 11 Email Etiquette Rules Every Professional Should Know

6. Business Office Tips
http://machineoffice.com/business-office-tips/

7. Small Talk & Etiquette
http://majesticallyrare.com/small-talk-etiquette

8. Etiquette advice: Employers should set rules on visible tattoos
http://www.news-sentinel.com/apps/pbcs.dll/article?AID=/20140905/LIVING/308299998/1008/ARTSMUSIC

9. Monday Business Tips: 15 Business Telephone Etiquette Tips


10. Business Etiquette: Why You Need an Exit Strategy
http://www.huffingtonpost.com/diane-gottsman/business-etiquette-why-yo_b_5783846.html


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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12 January 2015

Effortless Leadership?

Effortless Leadership

I knew the title of this post would get your attention. However, there is NOTHING effortless about leadership. Just like anything worth doing, there is nothing effortless about doing something worth your while.

You will have to put in the long hours. You will have to work hard and work smart.

There is nothing effortless when it comes to real leadership. There can never by. There never will be.

Even after you have made it you have to commit to putting in the effort. See, once you are at the top of your game you have to do even more to stay on top.

Slack off and you know what happens. You have to start all over again with renewed effort and who wants to start all over?

Not you, not I, no one wants to start over.

Therefore, to avoid doing just that everyone must put in the effort, especially when it comes to leadership. There are NO SHORTCUTS to this.

There never have been shortcuts and no matter how much we want there never will be shortcuts.

Thank you,
Dave Guerra

P.S. I do invite you to join the conversation and tell me what you think about this post and all the others here on my blog.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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09 January 2015

The Leadership Minute #11: Be Courageous

The Leadership Minute #11: Leadership Trait: Be Courageous



There are things in life that are downright dangerous. That danger should not stop you but it should inspire to move beyond the fear.

Do the best that you can. No one is just going to give anything to you, especially success. You are the one that has to step up (put fear aside) and be courageous enough to do something about it.

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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08 January 2015

About New Year's Resolutions

Happy New Year!

Make any resolutions?

How good are you at keeping New Year's Resolutions? You know the kind of resolutions I am taking about, don't you?

Sure you do. We've all made them. This year I promise to lose fifty pounds, this year I promise to work out, this year I promise to not drink so much, and so on and so on.

They all sound pretty awesome as we declare what we will do as Auld Lang Syne plays in the background as the clock strikes midnight on New Year's morning.

Pretty cool...until you sober up in the morning and ask yourself "did I really say I was going to do that?" You decide "what the heck" and try to make it happen.

You start off great. All of us start off great. However, for the majority of us it doesn't last very long. Sometime close to Burns Supper (January 25th) all those resolutions fly right out the window and are never brought to mind until the day after next Christmas.

So why do we bother?

We bother because we know the new year is upon us and there is not a thing we can do to about it. We know the calendar is going to change and we expect that calendar change to bring us plenty of good.

We ride that wave of upcoming change by adding on some of the things we would like to change about ourselves.

But why do most people not see those resolutions to the end? Your guess is as good as mine.

Seriously, everyone has their unique reason. That's alright by me. However, the one thing that I see that gives everyone hope for a great year is that they recognize change happens and change will continue to happen.

Change happens for everyone and they can either ride that change to its inevitable conclusion, more changes or they can fight it but who can fight time.

Happy New Year.
David Guerra
I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

Coming Soon: Great To Follow

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06 January 2015

The Leadership Minute #10: Be Diverse

The Leadership Minute #10: Be Diverse

Being a diverse individual shows everyone that you are open to new and different ideas, concepts, and most importantly new and different people.



You are also open to new and different ways of doing things. New and different ways of thinking. For a leader it is a mandatory requirement that you tell everyone and expect everyone to bring you something new, something exciting, something different and something innovative.

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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05 January 2015

To Succeed Never Gossip


This one. This one is one that gets all of us. I stand here guilty of having done this. Learning the hard way is really the only way to stop gossiping. Trust me I learned the hard way. Usually, getting burned on that gossip is enough for most people but there are always someone who doesn't get it. Trust me I've been burned one too many times.

Yeah, the gossipers are the knuckleheads you want to avoid. See, those are the people that are going to drag you down with them. Then they will blame you that way they come out smelling like a rose and you get nothing.

Stay away from the gossip and most of all stay away from the gossipers.

Yeah, being a gossip is certainly not the way for anyone to gain your trust. Why? No one likes a gossip. Really.

To succeed try not gossiping. If you are doing it now, try stopping, now! If you can't stop gossiping guess what? You get nothing! Good Day!

NOTEWORTHY: When someone comes to you with the latest gossip about someone else usually that person is going to the person they just talked to you about to talk about you. Don't say I didn't warn you.

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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02 January 2015

To Succeed Never Be Afraid To Do The Things That Matter


If it matters then DO IT!

If it matters but is unpopular, DO IT!

If it matters but you "think" you need to ask permission to do it, DO IT!

What matters most is what must be done. No asking for permission, no second guessing, no doubts!

DO IT!

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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31 December 2014

The Leadership Minute #9: Be Fair

The Leadership Minute #9
Leadership Trait: Be Fair




Show fair treatment to everyone. As a leader of many different people you have to cast aside ALL your prejudices or why bother.

I know that for some people this may involve breaking a lifelong existence but if you really want, it can be done.

Being fair and showing fairness 100% of the time is NOT negotiable.

If those you supervise see your fairness asa a sign of weakness it might just be time to reinforce to them that fairness is for everyone. Being fair to everyone and everyone being fair to each other works towards creating a successful organization and individuals.

Of course, there are times that your actions might not seem fair especially when it comes time to taking action against someone in the organization that was not being fair to you, co-workers, and the organization.

However, the individual who was not fair to the others will see it as they are being singled out. Meanwhile, to the organization not doing anything against that individual will not be fair. Thus you have to do what you must. There are no two-ways about it. It is just that important to the organization and those that work for the company and it is fair to everyone.

Stay true to yourself and you will be fair to others without fail.


I invite you to follow me on
TWITTER: @daveguerra
EMAIL: dave@daveguerra.com


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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30 December 2014

The Leadership Minute #8: Be Intelligent

The Leadership Minute #8
Leadership Trait: Be Intelligent



Stay mentally sharp! Stay Focused!

Always be reading. Read one, two, three or more books at a time. Read a wide a variety of books. Read magazine articles. Constantly read!

Then SHARE what you read with everyone.

Study others! They do it in Professional Football, Basketball, Baseball, Soccer! Why not you? Always study others, learn what they do and why they do it. Do what they do and then refine it and reshape it to suit your needs and wants. Make it uniquely your own!

Challenge Yourself! Always Challenge yourself! Seek out new challenges! The only way you are going to be better and be smarter and above all to be intelligent is to challenge yourself every chance you get.

I invite you to follow me on
TWITTER: @daveguerra
EMAIL: dave@daveguerra.com


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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29 December 2014

The Leadership Minute #7: Be Inspiring

The Leadership Minute #7
Leadership Trait: Be Inspiring



All leaders must be Inspiring.

As a leader you have to be inspiring. You have to show your confidence in yourself and also your confidence in others.

Fail to do that and how can you expect any success in yourself, your employees, and in the organization as a whole.

Show them when you reach a hard or difficult point in your life that you can deal with it with mental and physical stamina. Work past the problem.

Those that get it will see it and be inspired to do better because of your leading by example.

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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To Succeed Never Fit In Just To Fit In



You are not in high school any more.

You do not have to fit in just to fit in. Be yourself.

You have the skills, education, knowledge, and experience to move up the corporate ladder. 

Why on Earth do you think you need to be part of a group of people that might not be looking for your best interest.

Think about it, how did it work out for you in high school? or after high school?

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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28 December 2014

The Leadership Minute #6: Be Forward Looking

The Leadership Minute #6
Leadership Trait: Be Forward Looking



All leaders must be Forward Looking.

The must have a vision for the future and set goals to achieve that vision of the future.

Forward looking leaders also set the goals and vision of the organization but most of all, help set the vision and goals of every member of the organization.

Once, everyone in the organization has achieved their goals they help the organization achieve its vision of the future and success of reaching goals.

In order to achieve that global success a leader is not only forward looking but can see over the horizon and shape what he sees because of the vision and goals of what's ahead.

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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27 December 2014

The Leadership Minute #5: Competence

The Leadership Minute #5
Leadership Trait: Competence



To be a successful leader you have to be competent at what you do. Know what you do, Own what you do, Be the best at what you do. Above all SHARE what you do!

Thank you,
David Guerra

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26 December 2014

The Leadership Minute #4: Honesty

The Leadership Minute #4
Leadership Trait: Honesty



To be a successful leader you have to be honest. You cannot fake honesty just like you cannot force honesty on people. Be honest and be yourself and the rest will follow.

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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25 December 2014

MERRY CHRISTMAS!



MERRY CHRISTMAS!
-David
I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

24 December 2014

The Leadership Minute #3: Are Leaders Born or Made?

The Leadership Minute #3
Are Leaders Born or Made?



There are two trains of thought on how leaders become leaders. They are born or they are made. I believe in both. We are all born leaders. It is what happens in our lives that either suppresses or elevates that leadership ability.


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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