04 August 2015

Twitter #DareToBe Tweet Chat: How to Stop Excuses (Tuesday, August 4, 2015)

Every Tuesday evening at 8pm eastern, the #DareToBe tweetchat takes place on Twitter. The #DareToBe tweetchat is hosted by Andrea Sanchez (@asanchez16), an Editor, Writer, Communications Executive.

Every week a different topic. On the evening of August 4, 2015, the topic was How to Stop Excuses. I could not capture all the twitter based answers to the 10 questions asked by @ASanchez16. However, I present the questions and  my answers (with a bit of amplification). Please enjoy and if you can, please joins us. Look for the #DareToBe hashtag every Tuesday evening.

How to Stop Excuses
Q1: Excuses: What are they? #DareToBe
My answer: Excuses are those things we tell ourselves to make ourselves feel better.
Over the years, I have learned excuses serve no purpose for anyone and if it makes the author of these excuses feel better then more power to them. Otherwise, why even bother with the excuses.

Q2: ____________ causes people to make excuses. #DareToBe
My answer:
Lack of self-confidence causes people to make excuses.
Seriously, why would anyone with even an ounce of self-confidence need to make an excuse? That is why it is important to develop self-confidence (the sooner, the better). Not only will you stop making excuses but others will stop having to deal with those excuses.

Q3: Give an example of a unique excuse you have heard. #DareToBe
My answer:
Not wanting to work, a co-worker said he lost the key to his office. Let's say he didn't last very long.
I have heard so many excuses in my adult working life and just when I think I have heard them all, a new one comes rolling along. Don't get me started about the employee who used their gender specific situations to not come to work. I am NOT an OB-GYN nor do I play one on TV, the use of such excuse baffles me. For one, it is TMI plain and simple. How can anyone argue against the use of that excuse without coming across like a complete cad or chauvinist? If someone can help me with this please let me know.

Q4: “Excuses are for people who don’t want it bad enough.” Agree/Disagree? Explain. #DareToBe
My answer:
Disagree. Those that don't want it bad enough usually show they don't want it. No amount of excuses will ever hide that fact.
There is nothing that can hide the fact that when someone does not want to do anything they don't want to do it will show on their face, their attitude, their words, their motions. Try as hard as they want, the excuses they give will not cover what they are already showing the world.

Q5: Why do excuses generally have a negative connotation? #DareToBe
My answer:
Excuses are the epitome of negativity. They signify the lengths people will go to to not do something.
The use of excuses comes naturally to some individuals. Those individuals are the ones that would rather sit and complain as opposed to getting up off their backside and make something good happen. They enjoy making others feel miserable but are also the first ones to get offended when they are called on the negativity they exude and the excuses they make.

Q6: Is there such thing as a good excuse? Explain. #DareToBe
My Answer:
Good excuses are BIRTH, DEATH, SUDDEN ILLNESS. However, I would be suspect if all happen at same time (i.e., Klinger on MASH)

In the modern workplace (just like in the combat zone that MASH was set in) there is absolutely no time for excuses. Things move pretty fast and if you keep up, maybe you don't belong in the organization. However, there were times when things happen and there are only three acceptable forms of excuse. Anything else is pure nonsense and should be avoided if for no other reason than for the shame you are creating for yourself. Seriously, you are an adult and the time to start acting like one was yesterday.

Q7: How are the excuses we make harmful to ourselves and/or others? #DareToBe
My Answer:
They tend to let people down and that hurts relationships. Relationships are always fragile especially when excuses are made.
Relationships in personal or business life are essential to our very existence. Everything we are is because of a relationship. Think about it, our parents had a relationship and here we are. The organization we work for has a relationship with its stakeholders and here we work. Making excuses in any relationship is not a good way to sustain a relationship. What would have happened if Mom made and excuse, thus we would not be here. What if the company made excuses to the customer? We would not be working here. Think about it.

Q8: Give an example of an overused excuse in the workplace. How does it make you feel? #DareToBe
My Answer:
The old "Sorry I was late..." excuse is like fingernails on the blackboard.
I have been guilty of running late and in my younger days I have been guilty of saying this with some lame reason behind it. Usually, it was just me making myself late. Now, I don't deliver any excuse but if I am pressed I say the truth like I made myself late by watching an additional news segment on TV. As I have been there I tell my staff to tell me the truth but I still get the traffic was terrible or there as an accident that backed up traffic and the worse one is "my mom took my car." Really? Your mother took your car!

Q9: When tempted to make an excuse, what is one question to ask yourself to avoid the excuses trap? #DareToBe
My Answer:
Why bother with the excuse? Step Up!
Now as I have matured and grown up I find myself tempted less and less to make an excuse. It seems that people have come to expect me to tell the truth. Even when they find my truth a little difficult to swallow, my response is, "What have I got to gain by lying to you?" Should I lie, I gain nothing but lose everything I have spent all my time and effort building.

Q10: By refusing to make excuses and embracing responsibility we ________________. #DareToBe
My Answer:
By refusing to make excuses and embracing responsibility we become a better person. That's a very good thing.
Becoming a better person is what everyone should strive for. If not us, then who?

Q11: Tomorrow, I will dare to stop making excuses by ____________________. #daretobe
My Answer: Tomorrow, I will dare to stop making excuses by just stop making excuses.
Just stop and that means you, too!



Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of Great To Follow: Amazon paperback / Amazon Kindle | Barnes & Noble paperback
To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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ETIQUETTE WEEKEND #35

In case you missed it this past weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. Observe technology etiquette in your office
http://www.tallahassee.com/story/money/2015/01/15/observe-technology-etiquette-office/21829087/

2. Get Ready: "Cold and Flu Season Etiquette 2015"
http://dianegottsman.com/2015/01/cold-and-flu-season-etiquette-2015/

3. Casual Friday: Smartphone etiquette for advisors and teams
http://www.investmentexecutive.com/-/casual-friday-smartphone-etiquette-for-advisors-and-teams

4. Where the Heck is Steve? Telecommuting Etiquette
http://www.commpro.biz/corporate-communications/heck-steve-telecommuting-etiquette/

5. Stop Putting Your Email Address in Your Email Signature
http://www.inc.com/slate/kevin-zawacki-stop-putting-email-address-in-email-signature.html

6. 10 Best Practices to Improve Your Business Etiquette
http://npunotaryblog.com/2015/national-notaries/10-best-practices-to-improve-your-business-etiquette/

7. Etiquette column: Is it OK to politely decline a request to remove shoes when visiting?
http://www.news-sentinel.com/apps/pbcs.dll/article?AID=/20150116/LIVING/301169999/1017

8. Gift etiquette: The ethics of on-selling
http://www.stuff.co.nz/life-style/65107621/gift-etiquette-the-ethics-of-onselling

9. Travel Etiquette: How to Use a Flight Delay to Your Advantage
http://www.huffingtonpost.com/diane-gottsman/travel-etiquette-how-to-u_b_6488710.html

10. Keep restrooms phone free
http://www.bostonglobe.com/business/2015/01/17/bathroom-etiquette/0YNmvOzQFyrtftH9z2pmCM/story.html

11. Social Media Etiquette: Posting with a Purpose
http://www.eielson.af.mil/news/story.asp?id=123436501

12. Business Protocol: Don’t wed business with personal events
http://www.bostonherald.com/business/business_markets/2015/01/business_protocol_don_t_wed_business_with_personal_events

13. Monday Memo: What are body language cues giving away about you?
http://www.al.com/business/index.ssf/2015/01/monday_memo_what_are_body_lang.html

14. Have You Considered Your Workplace Etiquette?
http://newfocushr.com/2015/01/19/considered-workplace-etiquette/


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of Great To Follow: Amazon paperback / Amazon Kindle | Barnes & Noble paperback
To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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27 July 2015

ETIQUETTE WEEKEND #34

In case you missed it this weekend, here are ETIQUETTE WEEKEND Twitter links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. Business Protocol: People skills becoming a lost art
http://www.bostonherald.com/business/business_markets/2015/01/business_protocol_people_skills_becoming_a_lost_art

2. “Carry on my wayward . . . actually no, stop it now!”
https://musicbizet.wordpress.com/2015/01/12/carry-on-my-wayward-actually-no-stop-it-now/

3. Gym etiquette: Weighing in on pet peeves, advice
http://www.denverpost.com/lifestyles/ci_27306583/gym-etiquette-weighing-pet-peeves-advice

4. 5 tips for successful police leadership in 2015
http://www.policeone.com/police-leader/articles/8116440-5-tips-for-successful-police-leadership-in-2015/

5. How to Ace the Business Lunch
http://blogs.rollcall.com/hill-navigator/business-lunch-etiquette/?dcz=

6. Business etiquette key to success
http://www.koreatimes.co.kr/www/news/nation/2015/01/181_171688.html

7. Office Etiquette Is One Thing, but Lots of Workers Lack ‘Moral Compass'
https://www.mainstreet.com/article/office-etiquette-is-one-thing-but-lots-of-workers-lack-moral-compass

8. Chiming In: Your Guide to Conference Call Etiquette
http://www.theepochtimes.com/n3/blog/chiming-in-your-guide-to-conference-call-etiquette/

9. Email Signature Etiquette: How to Leave a Lasting Impression
http://dianegottsman.com/2015/01/email-signature-etiquette-leave-lasting-impression/

10. Say cheese? The etiquette around photographing your food
http://blogs.windsorstar.com/life/say-cheese-the-etiquette-around-photographing-your-food

11. 6 Reasons to Quit Your Job in 2015
http://www.expertclick.com/NRWire/Releasedetails.aspx?id=65213

12. Tips for business professionals visiting Germany
http://www.german-business-etiquette.com/

13. Phone Etiquette Matters, Choose Words Wisely
http://www.newindianexpress.com/education/edex/Phone-Etiquette-Matters-Choose-Words-Wisely/2015/01/19/article2621103.ece

14. Church Busters: Churches With Bad Business Etiquette! [EXCLUSIVE AUDIO]
http://praisecharlotte.hellobeautiful.com/928840/church-busters-churches-with-bad-business-etiquette-exclusive-audio/



Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of Great To Follow: Amazon paperback / Amazon Kindle | Barnes & Noble paperback
To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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13 July 2015

ETIQUETTE WEEKEND #33

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. Does Facebook at Work Make Sense for Your Small Business?
http://www.smallbusinesscomputing.com/emarketing/does-facebook-at-work-make-sense-for-your-small-business.html

2. Get in the habit of using good business email etiquette
http://blog.exclaimer.com/get-in-the-habit-of-using-good-business-email-etiquette/

3. Four Personal Qualities You Can Develop Like A Skill
http://www.lifehacker.com.au/2015/02/four-personal-qualities-you-can-develop-like-a-skill/

4. 8 Networking Tips for Extroverts
http://www.huffingtonpost.com/diane-gottsman/eight-networking-tips-for_b_6661716.html

5. Business Dining Etiquette 101: The Most Important Thing To Do At a Business Meal
http://www.boston.com/jobs/news/jobdoc/2015/01/business_dining_etiquette_101.html

6. For 2nd Half of 2015: 5 Small New Year’s Etiquette Goals for Big Results in 2015
http://dianegottsman.com/2014/12/5-small-new-years-etiquette-goals-for-2015/

7. Didi’s Manners & Etiquette: Best and Worse Manners from 2014
http://www.golocalpdx.com/lifestyle/didis-manners-etiquette-best-and-worse-manners-from-2014

8. Ask Ali: How to tell if a business meeting is a success
http://www.thenational.ae/arts-lifestyle/ask-ali/ask-ali-how-to-tell-if-a-business-meeting-is-a-success

9. Office Etiquette: Nine Ways to Strengthen Work Relationships
http://www.huffingtonpost.com/diane-gottsman/office-etiquette-9-ways-to-strengthen-work-relationships_b_6407690.html

10. 10 Business Etiquette Rules You Didn't Know You Need to Master
https://www.linkedin.com/pulse/20141111164316-5799319-10-business-etiquette-rules-you-didn-t-know-you-need-to-master

11. Ms. Tiffany's Epiphanies: 3 tips to become a better networker
http://www.bizjournals.com/cincinnati/blog/2015/01/ms-tiffanys-epiphanies-3-tips-to-become-a-better.html

12. Airline etiquette study & latest Uber update
http://www.eturbonews.com/54308/airline-etiquette-study-latest-uber-update

13. The new office etiquette
http://www.thedailystar.net/the-new-office-etiquette-59094

14. E-mail Etiquette: How to Turn Down a Connection Request
http://bigthink.com/ideafeed/e-mail-etiquette-how-to-turn-down-a-connection-request


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of Great To Follow: Amazon paperback / Amazon Kindle | Barnes & Noble paperback
To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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07 July 2015

ETIQUETTE WEEKEND #32

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. The dos and don’ts of following up after an interview
http://blog.sfgate.com/gettowork/2014/12/03/the-dos-and-donts-of-following-up-after-an-interview/

2. 6 Rules For Being A Bartender's Favorite Customer
http://www.businessinsider.com/etiquette-rules-for-bars-2014-12

3. Etiquette Tips for Modern Day Business
http://www.newempiregroup.com/2014/12/etiquette-tips-for-modern-day-business/

4. Five Keys to Business Success
http://www.etiquettemoms.com/blog/elena-neitlich-featured-in/five-keys-to-business-success/

5. Business Protocol: Be prepared for your face-to-face interview
http://www.bostonherald.com/business/business_markets/2015/02/business_protocol_be_prepared_for_your_face_to_face_interview

6. Can Twitter Improve Your Career? Using a Professional Account
http://www.business2community.com/twitter/can-twitter-improve-career-using-professional-account-01150386

7. Monday Memo: 8 ways to combat workplace rudeness
http://www.al.com/business/index.ssf/2015/02/monday_memo_8_ways_you_can_com.html

8. Using Instant Messaging and Texting Professionally: Instant Messaging Etiquette Tips
http://businessimtalk.blogspot.com/2015/02/instant-messaging-etiquette-tips.html

9. Sexism is still rampant in the airline industry
http://www.businessinsider.com/sexism-is-still-rampant-in-the-airline-industry-2015-2

10. Ms. Tiffany's Epiphanies: What do I do when my boss hates my emails?
http://www.bizjournals.com/cincinnati/blog/2015/02/ms-tiffanys-epiphanies-what-do-i-do-when-my-boss.html

11. On-set etiquette for models and actors
http://www.mississauga.com/shopping-story/5332733-on-set-etiquette-for-models-and-actors/

12. Newport Manners & Etiquette: Dating Etiquette Updated + More
http://www.golocalprov.com/lifestyle/newport-manners-etiquette-dating-etiquette-updated-more

13. Miss Manners: Do my son's rich friends have different etiquette?
http://www.mercurynews.com/bay-area-living/ci_27450789/miss-manners-invite-doesnt-require-host-gift

14. Flu Season Etiquette: A Field Guide to Being Sick at Work
http://stylecaster.com/flu-season-etiquette-a-field-guide-to-being-sick-at-work



Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of Great To Follow: Amazon paperback / Amazon Kindle | Barnes & Noble paperback
To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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29 June 2015

ETIQUETTE WEEKEND #31

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. What Gratitude Has to Do With Your Professional Image?
http://www.etiquetteoutreach.com/blog_new-york-etiquette-guide/bid/80428/What-Gratitude-Has-to-Do-With-Your-Professional-Image

2. How Etiquette Varies From Coast To Coast
http://www.sbomag.com/2014/11/etiquette-varies-coast-coast/

3. Business Blogging Etiquette: How To Properly Use And Share Other People’s Ideas
http://www.business2community.com/blogging/business-blogging-etiquette-properly-use-share-peoples-ideas-01071040

4. Heaton: How to Build a Professional Network
http://hottytoddy.com/2014/11/24/heaton-how-to-build-a-professional-network/

5. The 5 keys to taking your business international
http://www.itproportal.com/2014/11/26/5-keys-making-business-international/

6. How to Disagree with Your Boss
https://hbr.org/2014/11/how-to-disagree-with-your-boss

7. The Worst Things You Can Do While Waiting In Line, According To Etiquette
http://www.huffingtonpost.com/2014/11/26/waiting-in-line_n_6219796.html

8. When Job Referral Fees Go Wrong
http://www.lifehacker.com.au/2014/11/when-job-referral-fees-go-wrong/

9. Traveling etiquette: Shop your style just before you board a flight
http://economictimes.indiatimes.com/magazines/panache/travelling-etiquette-shop-your-style-just-before-you-board-a-flight/articleshow/45282084.cms

10. Party etiquette: The new guide to ‘guestiquette’
http://www.dailytelegraph.com.au/news/party-etiquette-the-new-guide-to-guestiquette/story-fni0cx2y-1227136033647

11. Is this Seat Taken? Seating arrangements and Office functions
http://www.etiquettedaily.com/2014/11/is-this-seat-taken-seating-arrangements-and-office-functions/

12. Etiquette: Reintroducing real-life to a smartphone-obsessed society
http://www.theglobeandmail.com/life/relationships/etiquette-reintroducing-real-life-to-a-smartphone-obsessed-society/article21814570/

13. The right way to hold a glass of champagne
http://businesschic.com.au/2014/11/the-right-way-to-hold-a-glass-of-champagne/

14. Break room etiquette: Are you in a daily struggle to enjoy your lunch?
http://www.newspressnow.com/jobs/article_99f61f68-3fbf-515b-9001-e8294ea46eb0.html

15. Are You Following the Right Network Etiquette?
http://www.wdtv.com/wdtv.cfm?func=view&section=5-News&item=Are-You-Following-the-Right-Network-Etiquette-19775


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of Great To Follow: Amazon paperback / Amazon Kindle | Barnes & Noble paperback
To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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22 June 2015

ETIQUETTE WEEKEND #30

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. Fit Friday: Exercising your etiquette
http://www.wxow.com/story/27449578/2014/11/21/fit-friday-exercising-your-etiquette

2. Business etiquette: How stinky is your office fridge? (poll)
http://www.oregonlive.com/business/index.ssf/2014/11/the_stinky_office_fridge_share.html

3. Career Services: Etiquette an important workplace skill
http://news.gcu.edu/2014/11/career-services-etiquette-workplace-important-part-professionalism/

4. Email Etiquette for Small Businesses
http://www.nfib.com/article/email-etiquette-for-small-businesses-67252/

5. On the demands of etiquette
http://www.dailystar.com.lb/Life/Lubnan/2014/Nov-20/278340-on-the-demands-of-etiquette.ashx

6. The Next Big Thing For China’s Wealthy: Etiquette Classes
http://www.chinatopix.com/articles/23669/20141121/the-next-big-thing-for-china-s-wealthy-etiquette-classes.htm

7. Ventas Central Agree with Duke of Yorks Controversial Statement about British Business Etiquette
http://business.itbusinessnet.com/article/Ventas-Central-Agree-with-Duke-of-Yorks-Controversial-Statement-about-British-Business-Etiquette-3618191

8. Ten business etiquette mistakes
http://www.smh.com.au/small-business/franchising/ten-business-etiquette-mistakes-20141120-3kre1.html

9. Announcer etiquette
http://www.hibbingmn.com/sports/national/announcer-etiquette/article_a28f9380-72bb-11e4-91c5-979588a8b941.html

10. When your brand doesn’t measure up
http://www.bostonglobe.com/business/2014/11/23/promoting-and-protecting-your-personal-brand/OUr4g5VpcTwht0r5k8JGUN/story.html

11. 10 Signs The Interview Went Well
http://www.fastcompany.com/3038916/10-signs-the-interview-went-well

12. Etiquette column: When you should leave on or take off a sport or suit coat
http://www.news-sentinel.com/apps/pbcs.dll/article?AID=/20141121/LIVING/141129924

13. Etiquette Tips For Traveling With The Boss
http://www.forbes.com/sites/susanadams/2014/11/21/etiquette-tips-for-traveling-with-the-boss/

14. Etiquette: Pls read. Thx!
http://therotarianmagazine.com/etiquette-pls-read-thx/



Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of Great To Follow: Amazon paperback / Amazon Kindle | Barnes & Noble paperback
To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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20 June 2015

The Leadership Minute #40: Sense of Humor

The Leadership Minute #40
Character Traits of a Leader: Sense of Humor



A leader has got to have a sense of humor. A leader cannot go around stoic, with a frown, or serious all the time. This does not work for anyone, it is bad. It is bad for the leader as an individual. It is bad for the leader as a leader.

Your followers, those you lead expect you to have a sense of humor. That's because there will times and situations that you will have no control over and you are just going to have to laugh at it. You are going to have to chuckle, you are going to have to laugh right along with them.

Speaking of laughing with them. As a leader, never laugh at them, don't belittle them, don't be mean, don't do or say anything at their expense. Don't bad mouth individuals whether they are present or not. Do not bad mouth anyone who is not present because they cannot defend themselves. Doing so makes you a BULLY!

Whatever you do, do not laugh at people because I guarantee just like you are laughing at somebody that person is laughing at YOU!

---
David Guerra is a US Army Veteran, Author and Small Business entrepreneur. Find more at http://daveguerra.com

The Walking Leader is now available on Amazon: http://amzn.to/1lACReo
Great To Follow is now available on Amazon: http://amzn.to/1CUfiqe

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of Great To Follow: Amazon paperback / Amazon Kindle | Barnes & Noble paperback
To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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