10 February 2015

You have to live by your business calendar and keep your personal calendar flexible.

You have to live by your business calendar and your personal calendar has to be nothing but flexible.

It's that simple. Your business calendar is your bread and butter but your personal calendar is your world. Things happen such as the kids get sick, school plays, field trips, going to the beach at the spur of the moment, and so on.

Keep your business appointments but do not for one second avoid your personal responsibilities. Whether you are at the top of the corporate ladder or in an entry level position or anywhere in between you have to take care of yourself and your family. Otherwise, they will become a distraction. As a businessperson, I for one do not like distracted employees. The distraction does not bring value to the company. In fact, it could hurt the company's mission. See where I am going with this?

Keeping your personal calendar flexible is essential. You have to be ready for the unexpected. For the most part, your business calendar is probably the most rigid thing you will encounter in your life. Stay flexible my friends.


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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09 February 2015

ETIQUETTE WEEKEND #14

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. Keys to Business Etiquette
http://beforeitsnews.com/celebrities/2014/09/keys-to-business-etiquette-6-2470364.html

2. Dos and don’ts of corporate happy hour
http://blog.ctnews.com/gettowork/2014/09/19/dons-and-donts-of-corporate-happy-hour/#26872101=0

3. Business Holiday Cards Etiquette- When Professional Translation Is Necessary
http://netqos.eu/posting-business-holiday-cards-etiquette-when-professional-translation-is-necessary.htm

4. Courtesy is required, no matter what method of contact
http://www.bostonglobe.com/business/2014/09/20/etiquette-does-change/dz1gCwxutmJo2Xc4RXqurM/story.html?p1=Article_InThisSection_Bottom

5. Modern Etiquette: Meetings still matter
http://business.asiaone.com/news/modern-etiquette-meetings-still-matter

6. Survey Reveals Which Habit is Biggest Breach of Workplace Etiquette
http://www.wdtv.com/wdtv.cfm?func=view&section=5-News&item=Survey-Reveals-Which-Habit-is-Biggest-Breach-of-Workplace-Etiquette-18287

7. Customer Service Follow-Up
http://jodiblackwood.com/customer-service-follow

8. What Does a Thank You Note Say About You?
http://www.executive-impressions.com/blog/what-does-a-thank-you-note-say-about-you

9. 10 Wedding Etiquette Myths About Planning Your Wedding
http://www.huffingtonpost.com/scott-taylor/10-wedding-etiquette-myths_b_5860314.html

10. [about online etiquette] Australian Plus Size Business Forced To Leave Facebook & Close Its Doors
http://dailyvenusdiva.com/2014/09/25/australian-plus-size-business-forced-leave-facebook-close-doors/


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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02 February 2015

ETIQUETTE WEEKEND #13

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. References and Professional Etiquette
http://allnurses.com/nursing-and-professionalism/references-and-professional-949091.html

2. [slides] Professional Communication Etiquette
http://www.slideshare.net/razmik1/professional-communication-etiquette

3. Top 5 Workplace Etiquette Breaches in an Open Office Space
http://imgfave.com/search/top%205%20workplace%20etiquette%20breaches%20in%20an%20open%20office%20space

4. Put Down That Sandwich! (and Other International Business Etiquette Tips)
http://blog.accountemps.com/put-down-that-sandwich-and-other-international-business-etiquette-tips

5. 7 Rules Of Texting Etiquette Every Professional Needs To Know
http://www.businessinsider.co.id/texting-etiquette-rules-2014-9/

6. 11 Money-Etiquette Issues, Solved
http://www.realsimple.com/work-life/money/money-etiquette/11-money-etiquette-issues-solved

7. Office Etiquette for a Variety of Holidays
https://www.careeraddict.com/12125/office-etiquette-for-a-variety-of-holidays

8. 38 Tips On Social Media Etiquette For Business
http://www.business2community.com/social-media/38-tips-social-media-etiquette-business-01012554

9. Tip Etiquette: Marriott's Envelope Please program urges hotel guests to tip housekeepers
http://www.cbc.ca/news/business/marriott-s-envelope-please-program-urges-hotel-guests-to-tip-housekeepers-1.2768307

10. The new rules for today’s tools
http://www.cliseetiquette.com/2014/09/19/rules-todays-tools/


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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26 January 2015

ETIQUETTE WEEKEND #12

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. Readers debate airline courtesy and decline of etiquette
http://jacksonville.com/opinion/editorials/2014-09-12/story/readers-debate-airline-courtesy-and-decline-etiquette

2. [slides] A Short Take on Business Etiquette
http://www.slidesearchengine.com/slide/a-short-take-on-business-etiquette

3. Chat Client Etiquette for Small Business Support Staff
http://horizonbusinessfunding.com/blog/chat-client-etiquette-for-small-business-support-staff/

4. Digital Age Phone Etiquette, More than in One Ear, Out the Other
https://telzio.com/blog/digital-age-phone-etiquette-one-ear/

5. 9 Tips on B2B Sales Etiquette
http://www.websiteplanet.com/blog/9-tips-b2b-sales-etiquette/

6. A bit of business etiquette
http://aiologistics.net/a-bit-of-business-etiquette/

7. 19 Essential Rules for Office Bathroom Etiquette
http://www.huffingtonpost.com/gselevator/workplace-bathroom-etiquette_b_5812646.html

8. Virtual Meeting Etiquette – 5 Do's and Don’ts
http://www.businesswest.co.uk/blog/2014/09/16/virtual-meeting-etiquette-5-dos-and-don-ts

9. Communication within an organization – Business Communication Etiquette for newbie managers
http://insideiim.com/communication-within-an-organization-business-communication-etiquette-for-newbie-managers/

10. The Complete Beginner’s Intro to Social Media Etiquette
http://www.bizepic.com/2014/09/16/complete-beginners-intro-social-media-etiquette/


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

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Fishing Off The Company Pier

Fishing rods, Eastbourne Pier by Gerald Massey
Fishing rods, Eastbourne Pier by Gerald Massey

This past weekend I was working on what is I hope one of the last revisions to "GREAT TO FOLLOW" (book 2 in the Walking Leader Trilogy) and I ran across something I wrote and feel strongly about. 

Therefore, I want to share with you what in Chapter 15 (Know Your Co-Workers) I write.

"Pick your "at work" relationships wisely. You will encounter problems and successes along the way. When you encounter the bad times you will have to roll with the punches but also learn from them. Otherwise, you will repeat the bad over and over.

There is an old saying, “never fish off the company pier”. Guess what? This is very sound advice. Some people have taken that advice while others completely disregard that advice at the cost of the relationship and employment. Don't say I did not warn you."


Sure sometimes people can get lucky but in reality all the odds are against anyone in an relationship that goes beyond the 9 to 5. Whether it is romantic or otherwise there will be trouble. ALL relationships have problems it is how the individuals react and how it affects their situation at work that will determine how long they remain in the workplace.

While everyone wants the fairy tale ending that just doesn't happen when it comes to workplace based relationships. Someone gets a promotion over the other, other co-workers pay extra attention to the other member of the relationship, or some other reason that creates dissent, mistrust, or resentment. 

Any organization worth its mission and vision in serving their customers or clients will have a policy in place regarding extra-workplace relationships that addresses, without pulling punches, exactly what will happen to the employees. Why? Because in this economy and age of transparency all organization have "got no time for that"!

What are your thoughts on "Fishing Off The Company Pier"?


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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19 January 2015

ETIQUETTE WEEKEND #11

ETIQUETTE WEEKEND #11

In case you missed it this weekend, here are ETIQUETTE WEEKEND links I shared.

ETIQUETTE WEEKEND is a Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) project where I post and share links to websites and online articles that are all about Etiquette (Business, Interpersonal, Professional and Personal).

1. 3 Tips to Good Business Etiquette
http://usjobadvantage.com/3-tips-to-good-business-etiquette/

2. 2 Fast 2 Furious: Four Tips On Messaging Etiquette At Work
http://www.business2community.com/communications/2-fast-2-furious-four-tips-messaging-etiquette-work-0996618

3. Etiquette Training New Children’s Course Reveals How Teaching Kids Good Manners Helps Classes & School
http://www.digitaljournal.com/pr/2179806

4. [slideshare] Disability Etiquette
http://www.slideshare.net/mgsimmons/disability-etiquette-38888111

5. How’s your office etiquette?
http://www.360communication.ca/hows-your-office-etiquette/

6. 6 Business Etiquette Tips That Will Help You Nail a Job Interview
http://kristenhadeed.com/6-business-etiquette-tips-that-will-help-you-nail-a-job-interview/

7. Business etiquette consultant teaches personal connection
http://charlotte.floridaweekly.com/news/2014-09-11/Top_News/Business_etiquette_consultant_teaches_personal_con.html

8. How to Use a Cell Phone at Work
http://drmsriram.blogspot.com/2014/09/personal-etiquette-special-how-to-use.html

9. Don’t Steal Sandwiches, and Other Office-Kitchen Etiquette Tips
http://blog.foodnetwork.com/fn-dish/2014/09/dont-steal-sandwiches-and-other-office-kitchen-etiquette-tips/?oc=linkback

10. Mobile Phone Etiquette
http://www.huffingtonpost.com/linda-lauren/mobile-phone-etiquette_b_5798402.html



Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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ABOUT INSIDERS!



People like a brand more when that brand makes them feel like insiders. People like other people more when those people make them feel like insiders.

What are you doing to make your customers/clients feel like insiders?

Email newsletters, Giveaways, Loyalty Programs, Frequent Flyer benefits, buy 10 get 1 free, and so on are a few ways to quickly create insiders. However, the number one way to make people feel like insiders is to LISTEN to them. Actively LISTEN! 

You create insiders because you give them something after they have given you a lot. You listened to them. They made a connection with you and you connected with them. You communicated, together.

The more you communicate, the more they want to come back. This applies to your customers, clients, vendors, contractors, the guy that is selling you a newspaper. It most certainly applies to your employees just like it applies to your friends and family.

As a leader, you have to communicate with those that follow you. The more you communicate the more they become insiders. Those followers become your loyal customers because they believe in you and what you stand for.

Make everyone an Insider. Bring them inside by communicating with them. Start a dialogue and maintain that dialogue, at all costs.

Once they are in, it is your job to keep them in for all the days that you want. However, the moment you slack off is the moment you do not want to keep the insiders in.

Unless you want to start from scratch, never, ever slack off. They want to be on the inside but once you shut that door in their face you might as well hang it up.

Getting them to come back and want to be on the inside, again, will take a lot more hard work. Why work harder than you have to? Don't slack off and keep them on the inside, always.

What do you think?

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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13 January 2015

ETIQUETTE WEEKEND #10

ETIQUETTE WEEKEND #10

After taking a well needed Holiday Break it's good to be back. If you have been following me on Twitter (@daveguerra), Facebook (facebook.com/thedavidguerra), Google+ (plus.google.com/+DaveGuerra) then you know I have been posting links to websites and online articles that are all about Etiquette: Business, Interpersonal, Professional and Personal.
 

Here is this first ETIQUETTE WEEKEND of 2015 collection (01/10-01/11/15).

1. SIGN POST: New etiquette in order for selfies and groufies
http://www.bdlive.co.za/businesstimes/2014/08/31/sign-post-new-etiquette-in-order-for-selfies-and-groufies

2. Commission Sales Etiquette
http://etiquette.about.com/od/Professional-Etiquette/fl/Commission-Sales-Etiquette.htm

3. NEWS: AIRPLANE ETIQUETTE: ARE YOU A 'RECLINER' OR 'LEGROOMER'?
http://www.news.nom.co/airplane-etiquette-are-you-a-11875021-news/

4. Ask the Etiquette Expert: How Should I Prepare for My First International Business Trip?
http://www.huffingtonpost.com/diane-gottsman/ask-the-etiquette-expert-_3_b_5762228.html?utm_hp_ref=business&ir=Business

5. 11 Email Etiquette Rules Every Professional Should Know
http://ibftoday.ca/11-email-etiquette-rules-every-professional-should-know/

6. Business Office Tips
http://machineoffice.com/business-office-tips/

7. Small Talk & Etiquette
http://majesticallyrare.com/small-talk-etiquette

8. Etiquette advice: Employers should set rules on visible tattoos
http://www.news-sentinel.com/apps/pbcs.dll/article?AID=/20140905/LIVING/308299998/1008/ARTSMUSIC

9. Monday Business Tips: 15 Business Telephone Etiquette Tips
http://nigeriasrenaissance.com/index.php/business-news/item/45276-monday-business-tips-15-business-telephone-etiquette-tips

10. Business Etiquette: Why You Need an Exit Strategy
http://www.huffingtonpost.com/diane-gottsman/business-etiquette-why-yo_b_5783846.html


Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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12 January 2015

Effortless Leadership?

Effortless Leadership

I knew the title of this post would get your attention. However, there is NOTHING effortless about leadership. Just like anything worth doing, there is nothing effortless about doing something worth your while.

You will have to put in the long hours. You will have to work hard and work smart.

There is nothing effortless when it comes to real leadership. There can never by. There never will be.

Even after you have made it you have to commit to putting in the effort. See, once you are at the top of your game you have to do even more to stay on top.

Slack off and you know what happens. You have to start all over again with renewed effort and who wants to start all over?

Not you, not I, no one wants to start over.

Therefore, to avoid doing just that everyone must put in the effort, especially when it comes to leadership. There are NO SHORTCUTS to this.

There never have been shortcuts and no matter how much we want there never will be shortcuts.

Thank you,
Dave Guerra

P.S. I do invite you to join the conversation and tell me what you think about this post and all the others here on my blog.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

Thank you,
David Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com

To order your copy of The Walking LeaderAmazon Paperback / Amazon Kindle | Barnes & Noble

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