07 September 2010

Communication vs. Leadership

Have you ever noticed that people are so eager to blame problems on lack of communication? Usually the blame is put on the other party and not the one calling attention the problem(s)!

Let's take a look at this; the word “communication” is defined as "a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior" (Merriam Webster Dictionary, 2010). An "exchange between individuals" sounds to me like the individual calling attention to the problem is part of the exchange between individuals and therefore part of the problem.

While it easy to blame others for their lack of communication, it is also a bitter pill to swallow when you have to admit to yourself that you are perpetuating the same issue as your counterpart is in the lack of information exchange department.

Why not be the one to take the first step, be the leader, be the driver and take the situation to a better place. Remove all the barriers and the issue of lack of communication becomes MOOT.

Failing any attempt on the complainer’s part to change the situation leads me to ask: Is the issue really that of lack of communication or is the issue really just a lack of leadership?

Go ahead, put pen to paper and write a letter, pick up the phone and start a conversation. Begin a dialogue. Put your fingers on the keyboard, bang out that email now and get your reply. Press the speed dial on your office phone and make that call. The sooner the lines of communication are open, the more apt they are to remain open.

Who knows the person on the other side of the exchange may be thinking that the lack of communication is on your part? Go ahead and prove him or her wrong.



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