This public service message goes out to those that work in the entertainment industry. Especially, in the entertainment industry that is aimed directly at children under the age of 12.
If you want repeat customers, especially those that will throw a fit when parents asked them where they want to go, then it is wise to know and live by these three SIMPLE rules .
#1. Never hurt a kid's feelings by telling them NO with anger in your voice.
#2. Never hurt a kid's feelings by Over-Promising and Under Delivering
#3. (a.k.a. THE GOLDEN RULE) NEVER, EVER PUT YOURSELF IN A SITUATION THAT WILL GET YOU ON MOM'S BAD SIDE!
Here is a BIG Hint to not breaking Rule #3: DO NOT BREAK RULE #1 OR #2 OR #1 & #2.
Here are some Technorati Tags: • Dave Guerra • Leadership • Leading • Leadership Development • Professional Development • Lead, Follow, or Get out of the way • Entertainment Industry • kids • tweens • toddlers • repeat business • Moms • Kids as Clients • Keeping Clients Happy • Keeps Mom Happy • Give to the American Red Cross • Hire A Hero
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