The question is: When is it right to say No? The answer is: Anytime.
Anytime that you cannot do something either because you have committed to something else or you don’t feel right doing it, just say No. There is absolutely nothing wrong with saying No. As a professional, you will hear the No throughout your business career. You might even have to say it a few times. While having to say No is expected, when someone tells you that they cannot do something, it is no reason to hold it against them. Remember, there will come a time when you have to say NO and you will not want them to hold it against you. So don’t start now.
Then on the flip side of things, if you say YES, you better well be ready to deliver on that YES. If you know you cannot accomplish what is asked of you then please never say that you would do it. Just say NO and be honest about it.
Remember you have more to gain by saying No and being truthful as to why you cannot complete what you are asked to do than you will ever gain by saying you will do it but fail to deliver on that commitment. That just makes you look untrustworthy. Once you are labeled as untrustworthy, rest assured it will be a long, long time before you can get that trust back (if you can get it back at all). Being labeled as untrustworthy will quickly end your career as a leader and that is not a good thing.
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• Dave Guerra • Leadership • Leading • Lead, Follow, or Get out of the way • Say Yes • Say No • Keep your word • Respect • Honesty • Be real • Be Truthful • Be Trustworthy • Be Respected • Give to the American Red Cross • Hire A Hero
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