CNN.com, last night (12/07/07), reported that CompUSA will be closing ALL its stores. It seems that the company has been struggling to stay afloat for almost the past 10 years, so this comes as no surprise. The report stated that CompUSA has already closed "more than half its stores this spring and got a cash infusion of $440 million to restructure" obviously this was not enough.
I take it that the company realized that the $440 million for restructuring was not enough. It is good that the company realized that things were not going the way they were expected and decided to bring things to a halt as opposed to dragging it out until it would eventually die off, all the while the internal stakeholders would start to get apathetic and it would create greater customer service problems, which would make the fall even that much more uglier.
While it might be more valiant to stick it out and fight through the problem and "hopefully" come out a big winner. However, at close to 10 years of trying, I would say bringing this to a close and declaring CompUSA "DOA" is a good thing for all concerned.
tags used here: Dave Guerra, CompUSA, store closure, Stakeholders, Customer Service
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