The specter of the unexpected always looms on the horizon. The unexpected is an uninvited guest to your party. The unexpected will occur, expect that. Therefore, when the unexpected arrives you and your team must always fight through it. It will not go away until it has been dealt with, so deal with it.
Deal with it now so that it does not return. Just know that if the unexpected returns it is because someone invited it in. Deal with that situation as quickly as possible otherwise the unexpected will continue to become a regular guest.
Remember, Actions over Words all day, every day!
Get to work,
David Guerra, MBA
author of THE WALKING LEADER
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