10 Simple Tips for Creating Successful Employees

10 Simple tips for Creating Successful Employees

Employees are the ones that make things happen in any organization. They make good things and bad things happen. They can make magic or rain down a curse of epic proportions on any organization. That is why as a leader you have to ensure you are doing everything you can to ensure success with every employee, volunteer, intern, internal stakeholder on an individual basis, as well as a group.

Here are 10 simple tips that I recommend you use to develop successful employees, either one-on-one or as a collective.

1. Dialogue
Always ensure that every conversation is a DIALOGUE (a two-way conversation) and keep the monologue to an absolute minimum. Better still, leave the monologue for Jimmy Fallon and David Letterman.

2. Listen
Be an active listener. Do not stand there and nod your head. Really listen. Take notes if you have to. Hey, taking notes worked when you trying to pass Calculus, it can work when you are trying to ensure you really understand somebody. 

3. Ask
Ask Questions. Ask lots and lots of questions. Do not tell yourself you have no questions. You have questions and you must ask them.

4. Get to know them
Get to know your employees. Do not take any of your employees for granted. Never take any stakeholder for granted. Who knows that employee may be your boss or your competition one day. Then you will really have to re-think how you could have made the relationship better when you had the chance.

5. Ensure they have the tools to do their job
Every one wants to do a good job. How can they do a good job if they don't have the tools. Go out of your way to make absolutely certain they have plenty of paper, pens, chalk, dry erase markers, surgical tools, and whatever they may need to do the job. If they refuse to do a good job then that is on them and not on the lack of tools and supplies.

6. Ensure they know you have their back
Go out of your way to make certain that each and every employee knows you have their back. They need to know it and see it everyday. Then again, they also need to know that you will have their back provided they are always truthful and forthcoming, and not behaving bad just because they know someone has their back. That's not what having their back is about. Having their back is based on mutual dialogue, understanding and clear expectations of and from each other.

7. What are their expectations of you
You cannot lead what you do not know and understand. If your employees do not share what their expectations of you are then how will you know if you are a great leader? Ask them what are their expectations of you, then move heaven and earth to achieve, maintain and exceed those expectations.

8. Ensure they know your expectations
You cannot expect success if the ones that follow you do not know what you expect them to do and not do to achieve that success. Be crystal clear when you are explaining your expectations. Even if you have to draw them an infographic make absolutely sure they understand.

9. Train Them
Training is everything. Train, Train, Train and then train some more. Training is how the Seattle Seahawks won Super Bowl XLVIII and training is how Germany national football team won the FIFA World Cup in 2014. Everyone, every organization and every group that has ever won something or become the best at something does so by training. Train your employees every chance you get. Remember, everything is training and training is everything.

When I was serving in the US Army we had a saying, "If it's raining, we're training." Get out there and get them trained, maybe even cross-trained.

10. Get Yourself Trained
Speaking of training, be sure you take some time to get yourself some training. As a leader, the first thing you should always admit is that you do NOT know everything. Remember, it is managers and supervisors that say things like "I know this job like the back of my hand" and "you don't need to tell me how to do this job" and of course the old, "I'm in charge so I know it all." Yeah, don't be that guy.

Take time to learn the latest trends in your industry. Find out and know what is just over your organization's horizon. Read a book (my book), attend a seminar, take a three day course, do something! When you are done getting trained tell everyone about it. Share it the next time you train your employees.


Thank you,
Dave Guerra

I invite you to follow me on Twitter: @daveguerra • visit my website: www.daveguerra.com
To order your copy of The Walking Leader:  Amazon Paperback / Amazon Kindle | Barnes & Noble

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MIDDAY NUGGET: GROUPTHINK (Only You Can Prevent It)

Earlier this week, I was invited to visit a blog.  It is not a business blog, not a food blog but a mommy blog.

It is the local blog geared towards new mothers and mothers for young kids. The blog is really nice and loaded with plenty of real world examples of how to raise young children, be a mom, be a lady, be a crafty individual. However, there are a few things that disturb me about the blog and its contributors:

• None of them report having a child over 12 years of age. No Mom on staff that is a Mother of a Teenager?

• None of them appears to be a day over 29. No mother the same age or older than their mothers?

• None of have a child who left home only to come back. What?

• None of them report being the parent of a special needs child? Do Special Needs children NOT exist in their world?

Do you see where I am going with this?  I sure hope you do!

This blog and its contributors much like many organizations out there develop something worse than mediocrity.  They develop, foster, and encourage "Groupthink".

If you are not familiar with the term here is what Groupthink means: "practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility."

In the case of the blog, there are no outside individuals that bring more to the cornucopia that is already in place. No Older Moms. Empty-nesters, Mothers of Teenagers, and so on.

Organizations get so caught up in their own hype that they fail to look beyond the break room. They fail to recruit outsiders. Quite simply, they fail.

Do not let your organization fail!  Always think outside the box.  Always look outside the break room for ideas and suggestions.  Recruit the craziest and weirdest people you can find.  Whatever you do, do not fail! 

It may be too late for this blog.  As it, looks like all the friends and family that are part of that blog are in it to stay.  They might believe that they are on to something but with an audience that is constantly reducing in size, (kids tend to get older); their readers will no longer see the value in what the blog is providing and will leave for someone else. Someone that can fill the changing and growing needs.

Just like an organization, that has believed its own hype for too long that if it does not do something now it will be too late. Change must happen now, otherwise it is time to turn out the lights and lock the doors.  Customers, much like readers, want to see a wider variety offered to them than just the same old, same old.

It is up to you to destroy Groupthink in its tracks!  Every organization has a little bit of it if not too much of it.  Only you can prevent Groupthink!

Thank you,
Dave Guerra

P.S. I do invite you to join the conversation and tell me what you are thinking.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

I invite you to
follow me on Twitter: @daveguerra
visit my website: www.daveguerra.com

To order your copy of The Walking Leader:  Amazon Paperback / Amazon Kindle | Barnes & Noble

Here are some Technorati Tags: • The Walking Leader • Destroy Groupthink • Worse than mediocrity • Dave Guerra • Leadership • Leading • Leadership Development • Professional Development • Lead, Follow, or Get out of the way • Ready, Fire, Aim! • If it ain't broke, break it. • Hire Crazies • Ask dumb questions • Pursue failure • Spread Confusion • Ditch Your Office • Read Odd Stuff • Avoid Moderation • Higher, Admire, Desire, Require, Satire, Inquire, On Fire, All Possible Scenarios • Give to the American Red Cross • Hire A Hero

The 5 Things I Learned Last Week (week ending Frilday, May 2, 2014)

Here Are 5 Things I Learned This Week.



1. For a Team to be successful each team member MUST hold each other accountable.

2. There will be times with people will forget what they tell you or forget that they had something in the works for you. It does not hurt to remind them. Remind them.

3. Sometimes you have to remind adults that they are adults.

4. If you are managing by email, you are NOT managing and you are certainly not LEADING. Get out, on the ground, and LEAD!

5. If you don't know something, ask!


Well those are just five of the things I learned this week. What did you learn?

Thank you,
Dave Guerra

P.S. I do invite you to join the conversation and tell me what you are thinking.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

I invite you to
follow me on Twitter: @daveguerra
visit my website: www.daveguerra.com

To order your copy of The Walking Leader:  Amazon Paperback / Amazon Kindle | Barnes & Noble

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The 5 Things I Learned Last Week (week ending Frilday, April 25, 2014)

Here are the 5 Things I Learned This Week.

•  Give Credit where and when credit is due. ALWAYS GIVE CREDIT. If you ever fail to give that credit you will be found out as a fraud, a liar, a poser. Remember, the truth always comes out.

• Sometimes, the only way people know how to express gratitude is by paying you. Take it. No questions asked and buy something cool for your organization.

• Know your limits when it comes to performing your job. What I mean by that this is, ALWAYS be truthful to the customer and tell them that you cannot do the job. Then find them someone who can do it. This then creates a bond with that customer. Why? They know that they can trust you do their job, the right way. Who knows they might just come back the very next day and give you work. It's true it happened to me this week.

• It still surprises me that people will come back into your business life time and time again looking to be part of the team. Then when they are given the opportunity to be part of the team they are blow it away. They refuse to work and then refuse to show up. Seriously, why do people want to waste their time playing these nonsense games. Then again, why ruin any future chance with the company by misleading the organization? Some things I may never understand.

• It is critical that everyone understands your organization's mission and vision. If you have to draw a picture and explain it using 3rd grade reading level words then you will have to do that. Your organization's mission and vision is just that important. Your staff are that important, as well.

Well those are just five of the things I learned this week. What did you learn?

Thank you,
Dave Guerra

P.S. I do invite you to join the conversation and tell me what you are thinking.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

I invite you to
follow me on Twitter: @daveguerra
visit my website: www.daveguerra.com

To order your copy of The Walking Leader:  Amazon Paperback / Amazon Kindle | Barnes & Noble

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About Giving Out Other People's PERSONAL Cell Phone Number (and a video)

Last week, I published a small video about giving out other people's personal cell phone number.

I know it is all about NETWORKING and making new long lasting contacts and connections. I get that. I also don't get that there are still plenty of individuals that refuse to use a little common courtesy and common sense when it comes to sharing phone numbers, personal phone numbers.

If you are entrusted with someone's phone number then do NOT do anything that will compromise that trust.

How do you not compromise that trust?
You ask for permission to give out the number. If you cannot get an immediate answer then ask the person you are giving the number to for their number. Ask them if you can give their number to the person you want them to talk to. Then leave a message with the name, phone number, and why you think they will make a good connection.

Is that all?
No. You follow up to ensure that the person with the phone number, that was entrusted to you, got the message and makes the contact. However, do not cram it down their throat. One follow-up is enough. Remember, they are adults (provided you are dealing with adults) and you cannot make anyone dial the phone. All you can do is initiate the contact.

The next time, you are tempted to share a phone number ask for permission, first!






Thank you,
Dave Guerra

P.S. I do invite you to join the conversation and tell me what you are thinking.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

I invite you to
follow me on Twitter: @daveguerra
visit my website: www.daveguerra.com

To order your copy of The Walking Leader:  Amazon Paperback / Amazon Kindle | Barnes & Noble

Here are some Technorati Tags: • The Walking Leader • vide • Phone Numbers • Sharing • Ask for Permission • Common Courtesy • Dave Guerra • Leadership • Leading • Leadership Development • Professional Development • Lead, Follow, or Get out of the way • Ready, Fire, Aim! • If it ain't broke, break it. • Hire Crazies • Ask dumb questions • Pursue failure • Spread Confusion • Ditch Your Office • Read Odd Stuff • Avoid Moderation • Higher, Admire, Desire, Require, Satire, Inquire, On Fire, All Possible Scenarios • Give to the American Red Cross • Hire A Hero

BE BETTER THAN LAST YEAR!

WOW! Another year is done. Another year is starting. An end and a beginning all in a matter of seconds. That’s it. As everyone knows but no one wants to accept “we can’t change time”, we cannot speed it up and most certainly, we cannot slow it down. All that we can do is accept that time is change and change is time, it is always happening it is all around us.

The past is written never to be re-written. The future is a blank slate that we, in the present, get to write on. However, there is no going forward to write it we can only move in time towards it. We can plan things out but even then, no plan is foolproof. As General Dwight D. Eisenhower is credited as saying, “In preparing for battle I have always found that plans are useless, but planning is indispensable." Obviously, 2014 is not going to be a battle but yet we often set ourselves up for a situation in which we are destined to fail. It is because we fail to plan.

This leads me to the hottest topic this time every year: RESOLUTIONS.

Many of us (myself included) have been guilty of proclaiming resolutions for the New Year only to have them fail or forgotten a few weeks into that New Year.

There are many tips, tools, and ideas (mine included) there flying around right about now.  There is nothing wrong with that!  Actually, I look forward to them every year because it shows that we need help.  We need plenty of help!

However, just before I finished writing my book “The Walking Leader" I stumbled across something and it became my mantra, my catchphrase, my daily mission, my motto: "Be Better Than Yesterday."

Now with a minor change I make my new year's resolution and I invite you to make it yours:
"BE BETTER THAN LAST YEAR!"

Thank you,
Dave Guerra

P.S. I do invite you to join the conversation and tell me what you are thinking.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

I invite you to
follow me on Twitter: @daveguerra
visit my website: www.daveguerra.com

To order your copy of The Walking Leader:  Amazon Paperback / Amazon Kindle | Barnes & Noble

Here are some Technorati Tags: • The Walking Leader • Happy New Year • 2014 • Be Better Than Yesterday • Be Better Than Last Year • Be a better person • Dave Guerra • Leadership • Leading • Leadership Development • Professional Development • Lead, Follow, or Get out of the way • Ready, Fire, Aim! • If it ain't broke, break it. • Hire Crazies • Ask dumb questions • Pursue failure • Spread Confusion • Ditch Your Office • Read Odd Stuff • Avoid Moderation • Higher, Admire, Desire, Require, Satire, Inquire, On Fire, All Possible Scenarios • Give to the American Red Cross • Hire A Hero

Introducing DOUGHBOY CITY

Please allow me to introduce you to my first work of FICTION: DOUGHBOY CITY

DOUGHBOY CITY is something that I have been working on since 2011 when I was a participant in NANOWRIMO (National Novel Writing Month). Then I put the core of this book on the shelf for about a year and a half. After the publication of THE WALKING LEADER, I decide to dust off the file that was DOUGHBOY CITY and I hit the keyboard running.

Then before I knew it, the book that was to become the final product was complete.

I had a lot of fun writing DOUGHBOY CITY as I did writing THE WALKING LEADER. If I can do it, I will continue to have this kind of fun for a very long time. Writing FICTION was a very nice departure from the NON-FICTION. Personally, I believe that I have stumbled on to something in alternating between FICTION and NON-FICTION means I can decompress from one while working on the other. I like the idea of breaking it up. It reminds me of the author DAVID BALDACCI who wrote a long line of serious thriller novels before taking a different path in The Christmas Train. FYI, The Christmas Train happens to rank in the top 100 of my all-time favorite Christmas stories.

About DOUGHBOY CITY.

The story takes place in the two months before the fall of the Berlin Wall. A terrible training “accident” takes the life of a young US Soldier. Another Soldier who is friends with the victim starts to put two and two together and figures out that it is no accident. However, he cannot prove it, especially, when the person he suspects is the killer all but confesses. He cannot prove it until one night as the world was changing an unlikely duo changes everything for everyone.

You can order your copy for the KINDLE DEVICE or APP: DOUGHBOY CITY (Occupied Berlin: Tales from Freedom's Outpost)

Don't worry the paperback version of DOUGHBOY CITY will be available on 7 JANUARY 2014.

Thank you,
Dave Guerra

P.S. I do invite you to join the conversation and tell me what you are thinking.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

I invite you to
follow me on Twitter: @daveguerra
visit my website: www.daveguerra.com

To order your copy of The Walking Leader:  Amazon Paperback / Amazon Kindle | Barnes & Noble

Here are some Technorati Tags: • The Walking Leader • Doughboy City • Fiction • Berlin Wall • Cold War • Author • Dave Guerra • Leadership • Leading • Leadership Development • Professional Development • Lead, Follow, or Get out of the way • Ready, Fire, Aim! • If it ain't broke, break it. • Hire Crazies • Ask dumb questions • Pursue failure • Spread Confusion • Ditch Your Office • Read Odd Stuff • Avoid Moderation • Higher, Admire, Desire, Require, Satire, Inquire, On Fire, All Possible Scenarios • Give to the American Red Cross • Hire A Hero

Introducing The Walking Leader

I want to take this opportunity to introduce you to my contribution to the business leadership literary world: The Walking Leader: The 20 Rules You Can Follow Now to Guide You Down the Path of Leadership Greatness in Your Organization.

I wrote the Walking Leader for anyone that has wanted to get out from behind their desk and get to know the organization from within but didn't know how. To succeed in business (any business), any one in any position within any company, organization, agency, program, department, or section has to not only do their job better than everyone else they also have to get out and visit the front-lines. They have to be where the bullets are flying.

In a war, the front-lines is where the bullets are flying. The only way to truly know how the war is going is to be right out in front, meeting and getting to know those that are fighting out on the front lines every day! Business leaders, communicators, and instructors know and share with every that wants to succeed; the only way is to get out and be among the company staff.

However, there was a problem. The problem was there was nothing formally written to act as a guide to how to go and walk among the entire company's staff. There was nothing that even resemble a set of rules that anyone can go to when the time comes to get out there.

The Walking Leader was written to fill that void. The 20 rules are to be used as a guide to starting your own Walking Leader program. The 20 rules are to be used to become your organization's next Great Leader. As your organization's next Great Leader you will be in the position to recruit, guide, and mentor the NEXT Great Leader.


I invite you to get yourself a copy and get out there! Getting out there is the only way you will know how the war is going.

At this time, there are two places you can order The Walking Leader:
1. The Walking Leader website: http://www.walkingleader.com
(be sure to look for the DISCOUNT CODE)

and


2. Amazon.com


Tentatively after October 15, The Walking Leader will be available for sale at brick and mortar Bookstores, other Online Retailers, Libraries, and Academic Institutions.

Some basics of THE WALKING LEADER
Name: The Walking Leader: The 20 Rules You Can Follow Now to Guide You Down the Path of Leadership Greatness in Your Organization
Author: David G. Guerra
Page count: 106
Suggested retail price: $US 10.99
Year of first printing: 2013
ISBN: 978-1492120063


Thank you,
Dave Guerra

P.S. I do invite you to tell me what you are think of The Walking Leader.

As always you can read this blog post in its original location at http://daveguerra.blogspot.com

I invite you to follow me on Twitter: @daveguerra

Here are some Technorati Tags: • 100 Ways • • 20 Rules You Can Follow Now to Guide You Down the Path of Leadership Greatness in Your Organization • • Be A Great Leader • Author • Dave Guerra • Leadership • Leading • Leadership Development • Professional Development • Lead, Follow, or Get out of the way • Ready, Fire, Aim! • If it ain't broke, break it. • Hire Crazies • Ask dumb questions • Pursue failure • Spread Confusion • Ditch Your Office • Read Odd Stuff • Avoid Moderation • Higher, Admire, Desire, Require, Satire, Inquire, On Fire, All Possible Scenarios • Give to the American Red Cross • Hire A Hero

ARE YOU CRUSHing IT?

I recently finished reading the second book of my Book Trifecta for the first third of 2010: CRUSH IT!: Why NOW Is the Time to Cash In on Your Passion by Gary Vaynerchuk. CRUSH IT! is one of those unique books that not only conveys a message but also the author’s passion. Sometimes the black letters on white paper tend to be emotionless or subjective to the reader’s interpretation, this is not the case with Gary Vaynerchuk and his message in CRUSH IT!. If you ever heard him talk either in person, on the web, or on television you know what I am talking about. If you have not heard him talk you really should.

In his book, Gary Vaynerchuk lays out, in no uncertain terms, his master plan towards the successful purchase and ownership of the New York Jets. How does this apply to the reader? Gary gives you his playbook and reveals how by following it he and his organizations have reach and level of genuine authenticity that keeps customers coming back for more and hoards of new and potential customers banging on his door.
There are no magic beans, no smoke to cloud your judgment; no ego stroking talking mirrors, no secret handshakes, or hidden links to what Gary is offering in CRUSH IT!. He tells it like it is, that my friends is the secret to Gary Vaynerchuk's success. Throughout the book, Gary reminds us that business is playing by a new set of rules and every one is on the same level playing field right along side the big corporations.

The level of the playing field starts to change when people either fail to do something about their situation or do something about your situation. When they do something positive about the situation they find themselves in thus they can start to rival those top tier mega organizations. When individuals and small businesses fail to do something about their situation they fall behind and the longer they wait to do something a further behind they will be. In CRUSH IT!, Gary tells us that not only do we need to start doing something about our situation, we do not need to worry about the other guy we only need to worry about ourselves and ultimately "Keeping it real…Very real."

Lastly, Vaynerchuk offers up what Social media services have helped propel him to top of his field. In one chapter, Gary dedicates himself to telling us what works for him in the Social Media arena and how to create community by digging your own “Internet trench.” In that chapter, Gary is saying is that by creating an online presence one must be prepared to shake a lot of hands and never stop shaking. While everyone might not like your message you'll have to continue shaking hands until those that want to hear your message find you. Then and only then is the rest is up to.

I will close by adding the following: CRUSH IT! is a book for everyone. There is at least one golden nugget for everyone and that is a good thing. At the end of the book there's a message that sums up what Gary has been saying for the previous 133 pages, "listen to your DNA-it will always lead you in the right direction." He’s not kidding, Gary tells us this straight from his heart. As an example, he took his father’s liquor store from $4Million operation to $50Million operation in just eight years and more recently reaching #2 on the New York Times Bestseller List with CRUSH IT! with success like that what can go wrong?

Complete & Total Disclosure: I am a huge fan of @garyvee (if you are not already, I recommend you follow him on Twitter and on Facebook at facebook.com/gary). Also, check out his Wine Library video blog on Winelibrary.tv it is loaded with great stuff.


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Resolution Update #01-01

Here it is the first update to the resolutions of 2008. Here is how I am proposing to update on the progress of my resolutions. I will list the resolutions and I will make notes where something has happened with regards to achieving that goal.

Since 01/04/08:

1. Run in a 10K race: Ran 2 miles
2. Lower BP without the need for medicine: Ran 2 miles, 3 of the six meals since Friday were healthy oriented eating. Nobody said this was going to be easy.
3. Finish 2nd Draft of New Book by end of March: nothing
4. Drink less coffee: Drank only 5 cups in two days
5. Drink more H20: Drank 64 ounces a day for the past two days
6. Volunteer: Starting the search for ONLINE VOLUNTEER Programs.
7. Read one new book a month: Be Know Do: Leadership the Army Way, Adapted from the Official Army Leadership Manual to be delivered on 01/07/08.
   ON DECK: Microtrends: The Small Forces Behind Tomorrow's Big Changes by Mark Penn, E. Kinney Zalesne, E. Kinney Zalesne

tags:Dave Guerra, running, Microtrend, coffee, water, FM 22-100, Leadership, US Army

Seth Godin does it again

This week, world famous interrupter, Seth Godin publishes his next book, The Dip. It is probably his first true self-help book. The 800CEORead.com website states, "Every new project (or career or relationship) starts out exciting and fun. Then it gets harder and less fun, until it hits a low point - really hard, really not fun. At that point, you might be in a Dip (which will get better if you keep pushing) or a Cul-de-sac (which will never get better, no matter how hard you try). The hard part is knowing the difference and acting on it."

It goes on to say about the book, "The Dip is a short, fun-to-read book in the tradition of Fish, packed with powerful ideas and a graph that changes everything. It will forever alter the way people think about quitting - and success."

This sounds great and who knows it might just work with me. If this book is anything like what Fish offered, then we have a sensation. However, we'll now have to wait and see if the proof is in the pudding. I will post a review after I get my copy.