A for Always, B for Be, and C for Understanding (the C is silent).
One of the greatest leadership traits is to be understanding. However, do not be understanding to a fault. Showing empathy is expected of any leader. Be warned, don't let that empathy become sympathy.
Sympathy will make even the greatest leaders make terrible mistakes. I am NOT saying that you have to be cold and heartless. What I am saying is that while you have a business to run you also have people that look up to you and go to you when they need something.
Give them a reason to continue doing so but also give them reason to not abuse it. Be Smart about it.
Thank you,
Dave Guerra
P.S. I do invite you to join the conversation and tell me what you are thinking.
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